The COH was provided with funding to identify telehealth strategies for Metro South Health (MSH).
We examined current specialist outpatient service activity and advised where telehealth could reduce waiting lists for outpatient care.
The key strategies suggested were introducing image-based triage for outpatient referrals and utilising electronic (video) consultations.
Image-based triage has be shown to successfully reduce unnecessary referrals, allowing less serious conditions to be effectively managed in general practice.
It is also estimated that electronic consultations could potentially replace 30% of outpatient referrals.
Our report provides a full description of current outpatient waiting lists and details on possible telehealth interventions.