Consultancy

The Centre for Online Health has more than 20 years’ experience establishing and delivering clinical telehealth services and frequently consults to federal and state governments, non-government organisations, non-profit organisations, and industry partners about telehealth and virtual care services.

Download our consultancy brochure (PDF, 3.5 MB).

Customised advice

The Centre for Online Health comprises a multi-disciplinary team of research translation experts, including academic researchers, clinicians, educators, technicians, engineers, health economists, and administrators.

The Centre for Online Health consultancy services include:

Stakeholder engagement
Consumer involvement activities
Review and prioritisation of telehealth services
Strategic planning
Communication strategies to promote telehealth
Governance and change management strategies
Technology and room setup recommendations

Telehealth service evaluation

Despite rapid and remarkable experience with telehealth and virtual care services during the COVID-19 pandemic, important questions and concerns persist about the evidence-base; the alignment of procedures and policy which reflect best practice; and the design of virtual care services which respect the needs and preferences of consumers.

The Centre for Online Health consultancy services include:

Formal evaluation of telehealth services which include feasibility assessments, user experience studies, measurement of cost and clinical effectiveness
Rapid and systematic reviews of the literature
Evidence summaries and infographics.

Telehealth training activities

The Centre for Online Health team of experts are available for the delivery of public talks and keynotes, workshops, and professional development activities.

Popular focus areas:

What is telehealth and what is it not?
Common telehealth myths
Planning a telehealth service
Stakeholder perspectives of telehealth
Optimising your videoconferencing experience
Telehealth service evaluation

Professional development:

Fundamentals of telehealth
How to evaluate your telehealth service
Optimising your videoconferencing experience
Telehealth business processes

Telehealth Training Portal

The Telehealth Training Portal is an exciting online program which can be customised depending on role, skills level, and areas of interest. The course includes a collection of short online modules, containing video presentations from subject matter experts, recommended readings, quizzes, and other learning activities. The courses are evidence-based and routinely updated with new topics and revised content.

Find out more about our Telehealth Training Portal.