Our previous research has found that consumers with chronic conditions struggle to find online health information and resources (68%) and to use digital devices (72%) when receiving virtual care, despite finding both aspects highly important. There are several evidence-based and government strategies developed worldwide to support consumers to thrive in digital health use and to support online information-seeking behaviour. This winter project aimed to recruit a scholar to work closely with COH researchers to identify high quality online resources, and develop 1-3 short videos to improve awareness and understanding of the importance of telehealth, phone vs video, and how to get ready for your telehealth appointment. Consumers from the Telehealth Consumer Reference Group were invited to participate and share their lived-experience and opinions on telehealth modalities. The videos are available to watch below.
Why is telehealth important?
Phone vs Video
How to get ready for your telehealth appointment
Permission to use videos in presentations or for other public dissemination: If intending to re-use the videos or show in a public setting, please contact us on telehealthgroup@uq.edu.au and provide the intended purpose for use (commercial, non-commercial, educational) and audience. Tracking where the videos go helps us know how useful they’ve been and who they are reaching. Thank you!
Project leads
Dr Jaimon Kelly, Dr Soraia Catapan
Winter scholar
Mesulam Esther – UQ Master of Entrepreneurship and Innovation student
