State-wide Rural and Remote Supportive and Specialist Palliative Care Telehealth Service Evaluation

January 2020June 2021
Queensland Health

The Supportive and Specialist Palliative Care Service at Robina Hospital, Gold Coast Hospital and Health Service (HHS) has joined forces with the Sunshine Coast HHS, Townsville HHS and Cairns & Hinterland HHS to establish a state-wide Supportive and Specialist Palliative Care Telehealth Service. This service connects palliative care specialists with rural and remote patients and their healthcare providers. It is expected this new mode of delivering palliative care will support people nearing the end of their lives at home, including those that would otherwise not have access to in-person palliative care services in the remote areas they live.

This research examines user perspectives, activity, and clinical outcomes of the service to inform strategic planning and potential improvements in order to increase user satisfaction and improve outcomes.

More details on the Queensland-wide service are available here

Project members

Dr Helen Haydon

Affiliate of Centre for Online Health
Centre for Online Health
Senior Research Fellow
Centre for Health Services Research

Professor Anthony Smith

Centre Director of Centre for Online Health
Centre for Online Health
Affiliate of Queensland Digital Health Centre
Queensland Digital Health Centre

Ms Monica Taylor

Senior Research Assistant
Centre for Health Services Research
Affiliate of Centre for Online Health
Centre for Online Health

Dr Centaine Snoswell

Senior Research Fellow Health Economics
Centre for Health Services Research

Professor Liam Caffery

Professorial Research Fellow
Centre for Health Services Research
Affiliate of Centre for Online Health
Centre for Online Health
Affiliate of Dermatology Research Centre
Dermatology Research Centre
Affiliate of Queensland Digital Health Centre
Queensland Digital Health Centre
Outdoor portrait of Dr Emma Thomas

Dr Emma Thomas

Senior Research Fellow
Centre for Health Services Research